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Why didn't I get approved?

These are some of the common reasons * you may not get approved for a purchase to use ViaBill.: Insufficient funds available on your credit or debit card at the time of purchase – make sure you have…

How do I get approved?

In order to use ViaBill, you must: have a valid email address. be 18 years old or older*. have a valid, verifiable US mobile number. have a valid US address. use a US credit/debit card to make a purc…

How do I pay off my balance?

You can make an additional payment or pay your balance in full at any time by following these steps: Login to your MyViaBill Portal using the email you signed up with and your secure password. Naviga…

All Categories

Getting to know ViaBill

Basic knowledge and answers of what ViaBill is all about.

9 articles by 1 author

Account Updates

Your MyViaBill account and how to update your information.

6 articles by 1 author

Payments and Billing

Things you need to know about making a payment towards your ViaBill account.

3 articles by 1 author

Managing your Orders

What to expect and how to manage orders you place using ViaBill.

7 articles by 1 author

Merchant Support

Everything you need to know to be a successful ViaBill merchant partner.

25 articles by 1 author

Shopper Support

Here you will find information on how to handle the account used to buy from different webshops

3 articles by 1 author

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