General

About ViaBill

ViaBill is a payment solution that empowers people to “Buy Now and Pay Later” in simple, interest-free installments. We break down the total cost of a purchase into smaller, interest-free, monthly pa…

Team ViaBill
Updated 5 months ago by Team ViaBill

How ViaBill works

When using ViaBill at checkout, the order is processed and shipped the same as it would using any other payment method. At the time of checkout, shoppers are charged for the first installment, which…

Team ViaBill
Updated 5 months ago by Team ViaBill

How much does ViaBill cost?

ViaBill costs 2.90% + 30¢ per transaction. This means that ViaBill costs the same as many other traditional payment solutions.

Team ViaBill
Updated 5 months ago by Team ViaBill

How do my customers learn about ViaBill?

There are 2 main ways your customers can learn about ViaBill. Through the ViaBill PriceTag widget, which is located on every product, cart, and checkout page on your store. The PriceTag shows your cu…

Team ViaBill
Updated 5 months ago by Team ViaBill

How do I add ViaBill to my store?

It’s simple. When you partner with ViaBill, we handle everything for you. Our onboarding team will gather the necessary information to install ViaBill on your store, typically within 48 hours. If you…

Team ViaBill
Updated 3 months ago by Team ViaBill

What kinds of businesses does ViaBill work with?

Thousands of retailers already use ViaBill as an easy payment solution for their customers. From large retailers to midsize e-commerce stores, startups, and everything in between – ViaBill is suitabl…

Team ViaBill
Updated 5 months ago by Team ViaBill

Which countries does ViaBill operate in?

ViaBill operates in Denmark, Spain, and the USA -- and we’re rapidly expanding! You can use ViaBill in the USA if your company: sells goods to the US market. has a US Bank Account. Is a US registered…

Team ViaBill
Updated 6 months ago by Team ViaBill

How is ViaBill different than other payment options?

ViaBill charges a fraction of the shopper’s total purchase at checkout and does not charge interest. After paying the first monthly installment at checkout, your customers pay us back later in 3 equa…

Team ViaBill
Updated 6 months ago by Team ViaBill

How do I provide feedback about ViaBill’s service?

If you are unhappy with how a ViaBill service works, how we communicate, or how we provide service to you, please report this to our support team at merchants@viabill.com We are constantly striving t…

Team ViaBill
Updated 5 months ago by Team ViaBill

I just signed up for ViaBill, what's next?

When you have signed up your webshop on the ViaBill website, your application is submitted to our Account Managers who will contact you shortly after. Please note that applications are received betwe…

Team ViaBill
Updated 6 months ago by Team ViaBill

ViaBill Status Page

Welcome to ViaBill's home for real-time and historical data on system performance! Any information surrounding status changes will be published live here. You can sign-up here to receive notification…

Team ViaBill
Updated 3 months ago by Team ViaBill

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