A customer placed an order, what next?

Team ViaBill Updated by Team ViaBill

Make sure your order is captured in your ecommerce platform, then fulfill the order as usual.

Make sure to capture the order within 7 days of receiving it. If it is not captured in this timeframe, ViaBill cannot charge the customer and therefore cannot issue you a payout for the order.

How did we do?

How do I capture an order?

What if I am out of stock and cannot fulfill an order?

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