Getting to know ViaBill
What is ViaBill?
How does ViaBill work?
Will I be charged a fee?
Will this affect my credit score?
How do I sign up for ViaBill?
How do I get approved?
Is ViaBill secure?
Where can I use ViaBill?
How do I provide feedback to ViaBill?
ViaBill Support Waiting Times
Payments and Billing
What happens if I miss a payment?
How do I pay off my balance?
When do I make my first payment?
Why was my installment charged via ACH?
Account Updates
How do I change my password?
How do I change my phone number?
How do I update my email address?
How do I update my payment methods?
How do I connect my bank account?
Managing your Orders
What if I haven’t received confirmation of my purchase from the merchant?
How do I provide feedback about a merchant?
How do I change, cancel, or return my order?
When will I receive my order?
How can I view my orders and payments?
How do I get a refund?
Declined orders
Merchant Support
General
About ViaBill
How ViaBill works
How much does ViaBill cost?
How do my customers learn about ViaBill?
How do I add ViaBill to my store?
What kinds of businesses does ViaBill work with?
Which countries does ViaBill operate in?
How is ViaBill different than other payment options?
How do I provide feedback about ViaBill’s service?
I just signed up for ViaBill, what's next?
ViaBill Status Page
Managing Orders
How do I capture an order?
A customer placed an order, what next?
What if I am out of stock and cannot fulfill an order?
When will I be paid for my orders?
Where can I see my orders and payouts?
What happens if a shopper returns or cancels an order?
Account Information
What happens to my personal information?
Why am I being asked to provide my personal information?
KYC Document Upload Guide
Will my information be secure?
Updating Your Business, Personal, and Banking Information
Merchant Resources
Brand Assets
MyViaBill Merchant Dashboard
Merchant Toolkit
ViaBill PriceTags
Your Traffic Analytics
Promote ViaBill To Your Customers
Integrations
Shopper Support
- All Categories
- Merchant Support
- Merchant Resources
- Brand Assets
Brand Assets
Updated
by Team ViaBill
Remind your customers that they can Buy Now and Pay Later using ViaBill. Below is a selection of curated marketing assets to promote ViaBill. To download them, right-click the desired image(s) and select Save. These are the approved ViaBill Brand Assets that you may use for advertising on your site. If you require any individualized assets, please reach out to marketing-team@viabill.com as we must approve any final versions used.
