Account Updates

How do I change my password?

Login to your MyViaBill Portal. Click on your Profile. Click "Change Password" located at the bottom of the page. Enter your new password and confirm the new password. Click on submit.

Team ViaBill
Updated 2 months ago by Team ViaBill

How do I change my phone number?

Login to your MyViaBill Portal. Click on your Profile. Click on "Change phone number...". Here you can edit your phone number, or enter a new one. . Click on save.

Team ViaBill
Updated 2 months ago by Team ViaBill

How do I update my email address?

Login to your MyViaBill Portal. Click on your Profile. Edit your email address to your preferred email address. Click on save.

Team ViaBill
Updated 2 months ago by Team ViaBill

How do I update my payment methods?

Login to your MyViaBill Portal. Click on Cards. Add your new payment information. Click Submit*. Reach out to support to update the default to your new payment method. *ViaBill requires at least one…

Team ViaBill
Updated 2 months ago by Team ViaBill

How do I connect my bank account?

Login to your MyViaBill Portal. On your Dashboard, click Connect your Bank Account. You will be prompted to use Plaid to select the bank you currently use and enter your login credentials for your ba…

Team ViaBill
Updated 3 months ago by Team ViaBill

What happens if I miss a payment?

ViaBill sends you a reminder each month before your payment is due. However, if you missed your payment, you will not incur a late fee so long as your payment is captured before the 15th of the Month…

Team ViaBill
Updated 3 months ago by Team ViaBill

Contact