Account Updates

How do I close my account?

For us to be able to delete your account, you must settle your balance first, please follow the instructions below on how to settle the balance manually: 1. Sign in to your My ViaBill account here 2.…

Team ViaBill
Updated 2 weeks ago by Team ViaBill

How do I change my password?

YouTube Embed Login to your MyViaBill Portal. Click on your Profile. Click "Change Password" located at the bottom of the page. Enter your new password and confirm the new password. Click on submit.…

Team ViaBill
Updated 1 month ago by Team ViaBill

How do I change my phone number?

Login to your MyViaBill Portal. Click on your Profile. Click on "Change phone number...". Here you can edit your phone number, or enter a new one. Click on save. If you do not have access to the old…

Team ViaBill
Updated 4 months ago by Team ViaBill

How do I update my email address?

Login to your MyViaBill Portal. Click on your Profile. Edit your email address to your preferred email address. Click on save. If you do not have access to the old number for verification, please rea…

Team ViaBill
Updated 1 month ago by Team ViaBill

How do I update my payment methods?

Log into your My ViaBill Portal. Navigate to the Cards section. Add your new card information then click continue. If you have two cards on file, you can select Edit and then use the trash can icon t…

Team ViaBill
Updated 7 minutes ago by Team ViaBill

How do I connect my bank account?

Login to your MyViaBill Portal. On your Payment section, click Connect your Bank Account. You will be prompted to use Plaid to select the bank you currently use and enter your login credentials for y…

Team ViaBill
Updated 7 minutes ago by Team ViaBill

Contact