Getting to know ViaBill

What is ViaBill?

ViaBill is a payment solution that empowers you to “Buy Now and Pay Later” in simple monthly installments. When you find a merchant partnered with ViaBill, simply select ViaBill at checkout and make…

Team ViaBill
Updated 1 month ago by Team ViaBill

How does ViaBill work?

When you use ViaBill at checkout, your order will be processed and shipped the same as it would using any other payment method. You are charged a downpayment for that order at the time of checkout, w…

Team ViaBill
Updated 1 month ago by Team ViaBill

Will I be charged a fee?

ViaBill’s Free Tier product gives you access to 365 days of no fee, no interest spending! ViaBill does not charge any membership fees for our free tier membership for the first 365 days of opening a…

Team ViaBill
Updated 1 month ago by Team ViaBill

Will this affect my credit score?

Using ViaBill will not affect your credit score. ViaBill only pulls soft credit checks in order to approve the transaction. Checking your credit score generates a soft inquiry on your credit report a…

Team ViaBill
Updated 1 month ago by Team ViaBill

How do I sign up for ViaBill?

You can sign up during the checkout process on any one of our merchants’ websites – simply choose ViaBill as your payment method. For the initial sign up we just need your identification details, a c…

Team ViaBill
Updated 7 months ago by Team ViaBill

How do I get approved?

In order to use ViaBill, you must: have a valid email address. be 18 years old or older*. have a valid, verifiable US mobile number. have valid identification. use a US credit/debit card to make a pu…

Team ViaBill
Updated 8 months ago by Team ViaBill

Is ViaBill secure?

We believe security is critically important. That’s why ViaBill doesn’t hold your credit card information. Instead, it’s with one of the most secure companies in the world – Stripe. You can find thei…

Team ViaBill
Updated 8 months ago by Team ViaBill

Where can I use ViaBill?

As a Free Tier ViaBill customer, you can checkout using ViaBill with any of the merchants we partner with. If you see the ViaBill price tag next to a product or see the logo when you check out, you c…

Team ViaBill
Updated 1 month ago by Team ViaBill

How do I provide feedback to ViaBill?

Here at ViaBill, we are always striving to improve! Your feedback is important to us, and we would love to hear from you. If you have any feedback for us, please reach out to our support team at help…

Team ViaBill
Updated 8 months ago by Team ViaBill

Contact us

Avoid long waiting times when contacting ViaBill support! Take a look at the chart below, this shows you when we are at our busiest and our quietest so you can avoid long waiting times in a queue. Ou…

Jonathan Bate
Updated 2 weeks ago by Jonathan Bate

Contact