What if I haven’t received confirmation of my purchase from the merchant?

Team ViaBill Updated by Team ViaBill

If your order has been successfully processed, you should receive an email confirmation directly from the merchant from whom you made the purchase. If you have not received one, please contact the merchant about your order.

If the order was not successfully processed and you already made your first payment, ViaBill will refund the payment to your ViaBill account.

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