Payments and Billing

What happens if I miss a payment?

ViaBill sends you a reminder each month before your payment is due, along with a notification of a failed payment. If the payment is missed, don’t panic! ViaBill will attempt to capture the payment a…

Team ViaBill
Updated 2 months ago by Team ViaBill

How do I pay off my balance?

You can make an additional payment or pay your balance in full at any time by following these steps: Login to your MyViaBill Portal using the email you signed up with and your secure password. Naviga…

Team ViaBill
Updated 3 months ago by Team ViaBill

When do I make my first payment?

When you make a ViaBill purchase, you will pay a down payment at checkout for that purchase. This down payment will be 25% of the purchase value, this may be less depending on the product tier you ar…

Team ViaBill
Updated 4 months ago by Team ViaBill

Why was my installment charged via ACH?

You may be required to add your checking account to your ViaBill account depending on soft pull credit check results or when the credit used reaches a certain threshold. If this request is required,…

Jonathan Bate
Updated 3 months ago by Jonathan Bate